What insurance policies can I activate through Helbiz?
All three types of insurance policies are available for activation directly through Helbiz App. Those include Bike, Sport, and Travel policies for the time being.
Who can buy the Insurance Policies?
1. Who can buy a Travel Protection policy?
You can activate Travel Protection policy if:
- You are traveling for tourism, study or business purposes;
- You are under the age of 65.
2. Who can buy a Sports Protection policy?
You can activate Sports Protection policy if:
- You play sports at an amateur level;
- You are between 4 years old and 64 years old.
3. Who can buy a Bike Protection policy?
You can activate a Bike Protection policy if:
- You practice road cycling or mountain biking at an amateur level;
- You are between 10 years old and 64 years old.
In all three cases (Travel, Sport and Bike), the policyholder can insure up to 10 people by entering the details of each insured (first name, last name, date and place of birth, social security number).
How do I activate an insurance policy?
These policies are underwritten in full digital mode through the Helbiz App. Upon successful completion of payment, the policy certificate and documentation containing Terms and Conditions will be emailed to your specified mail. Coverage takes effect from the date indicated in the policy certificate. You will be able to follow the status of your policy at any time in the Personal Area inside the Insurance feature of the Helbiz App.
Which countries do these insurance policies cover?
Sport & Bike
The insurance is valid for claims occurring in the countries of the European Union and the United Kingdom. The assistance benefits "Sending physiotherapist," "Sending family helper," "Sending babysitter," and "Sending pet sitter" under the Sport policy are valid only in Italy.
Insurance is valid in the travel destination specified in the contract.
How do I open a claim?
You can conveniently manage claims digitally through the Helbiz App. Simply fill out and submit the Claim Form, using the "Open Claims" function, inside the Insurance feature of the Helbiz App.